Terms and Conditions

Terms and conditions of the company "Die Wolll-Friesen", Altrud Luebben

§ 1 Application to entrepreneurs and Definitions

(1) The following terms and conditions apply to all transactions between us and a consumer in their at the time valid order.

A consumer is any natural person who enters into a transaction for purposes which can be attributed mostly neither commercial nor its independent professional activity (§ 13 BGB)

§ 2 Conclusion of a contract, Storage of contract

(1) The following rules on the conclusion of the contract apply to orders via our internet shop http://www.die-woll-friesen.de.

(2) In the event of the contract this will be agreed with

"Die Woll-Friesen" Online-Shop,  Altrud Lubben, Raamfeld 113, 2239 Hamburg,

(3) The presentation of goods in our online shop are not legally binding contract offer on our part, but only a non-binding invitation to consumers to order goods. By ordering the desired goods, the consumer makes a binding offer to him to conclude a purchase contract.

(4) Upon receipt of an order in our online shop the following rules apply: The consumer submits a BINDING contract with the offer by successfully passes the proposed in our Internet Shop ordering procedure.

(4) Upon receipt of an order in our online shop the following rules apply: The consumer submits a BINDING contract with the offer by successfully passes the proposed in our Internet Shop ordering procedure.

This order involves the following steps:

  •     Selection of the desired goods
  •     Confirm by clicking the Buttoms "add to basket"
  •     Verification of the particulars in the cart
  •     Pressing the Buttoms "Checkout"
  •     Sign of the personal data on the Internet
  •     reconsideration of the data or correction of each data
  •     sending the order by clicking on the Buttoms "buy"

Consumers can reach before the mandatory sending the order by pressing the contained in the Internet browser used by him "back" button to control its information back to the website on which the information provided by the customer are detected and corrected input fields or by Close the Internet browser to cancel the order process. We acknowledge receipt of your order directly through an automatically generated e-mail (order confirmation). With this we accept your offer.

(5) Storage of contract for purchase via our Internet shop: We will send you the order data and our Terms and Conditions by e-mail. The terms and conditions at any time, see also under http://www.die-woll-friesen.de/agb.html. Your order data can be accessed for security reasons no longer on the Internet.

§3 Prices, shipping costs, payment, maturity

(1) The prices include VAT and other price components. There are also possible shipping costs.

(2) The consumer has the option of paying in advance, PayPal.

(3) If the consumer has elected to pay in advance, so he agrees to the purchase price to be paid immediately after the conclusion.


§4 Delivery

(1) If we have not clearly stated in the product description, all products offered by us can be shipped immediately. Delivery is here latest within 5 working days. The deadline for delivery in the case of advance payment the day after payment order to the body responsible for transfer bank and all other forms of payment on the day begins to run after the conclusion. If the deadline falls on a Saturday, Sunday or public holiday at the place of delivery, it shall expire on the next business day.

(2) The risk of accidental loss and accidental deterioration of the sold only passes to the delivery of the item to the buyer on this also the dispatch of purchase.

§5 Retention of title

We reserve title to the goods until full payment of the purchase price.


On 9.1.2016 Regulation shall enter into force with the (EU) no. 524/2013 to "online consumer dispute resolution". This so-called ODR Regulation (Online Dispute Resolution), the introduction of an independent, impartial, transparent, effective, fast and fair opportunity extrajudicial dispute settlement to provide. These disputes may arise from the cross-border online sale of goods or the provision of services within the EU.

The objective of this Regulation should be achieved by setting up an online dispute resolution platform (OS platform) at EU level and arrangements for cooperation with the national authorities for ADR.

We inform our customers on this way about the existence of this platform for online dispute resolution and send you this link below: